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The Consumer Connection: A Consumer-Centric Approach to Delivering Home Energy Services

By Jacob Corvidae, Laurie Stone, and Dr. Lauren Cheatham

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As contractors, utilities, energy auditors, and more try to get people to invest in energy efficiency upgrades, there is a certain path consumers follow from being interested in the technology to actually investing in and implementing the technology. RMI’s latest report helps these stakeholders understand this pathway and recognize when and how to engage customers, who the best person is to convey the information, and what the most likely financing options are in order to spur adoption of residential energy efficiency upgrades.

About the Authors

Jacob Corvidae

Jacob Corvidae

Senior Principal
Laurie Stone

Laurie Stone

Managing Editor

Dr. Lauren Cheatham

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